Frequently Asked Questions
How do I know when to replace the filter?
Can the filters be recycled?
How much Fluoride does Aquagear remove?
What's wrong with tap water?
Where is the filter manufactured?
How does the filter work?
The AquaGear filter works like a magnet to draw in and trap contaminants as they pass through the straw, leaving only clean, fresh water. Aquagear® water filters are made out of activated carbon and a unique formulation of ion exchange materials that provide the greatest contaminant reduction in the industry. All Aquagear water filters are made out of the following materials here in the USA:
What do AquaGear Tap Water Filters remove from water?
The AquaGear Tap Water Filter removes up to 99.99% of tap water contaminants. This includes fluoride, chlorine, pesticides, trace pharmaceuticals and other known menaces of municipal tap water. The straw's patented filtration technology meets and exceeds NSF Standards 42 and 53 for contaminant reduction. This means that it is certified to make water odorless and fresh-tasting, as well as remove a variety of health-related contaminants like VOCs and MTBEs. Better still, it does all this without removing health-essential minerals from the water.
Here is list of key contaminants that Aquagear® removes from tap water and what the EPA says about potential long-term health effects to you and your family.
Fluoride: Longterm exposure to Fluoride can cause Fluorosis.
Atrazine: Exposure to Atrazine can lead to cardiovascular damage or reproductive difficulties.
Lead: Childhood exposure to lead can hinder physical development and cause learning disabilities.
Chromium 6: The indigestion of Chromium-6 may be carcinogenic according to the EPA.
Cadmium: Exposure to cadmium can cause liver damage.
Chlorine: Chlorine combines with organic material in tap water to create harmful by-products like Trihalomethanes and Chloroform,
Mercury: Mercury from agricultural and industrial runoff can cause kidney damage over time.
What does "Test to NSF Standards" mean?
The filter has been tested in independent laboratories in over 16 countries worldwide, and we publish our most recent test data on our website for everyone to see (see "Testing Certificates").
In addition, the independent labs we use to test our product are ISO 17025 certified and accredited by, among others, the National Environmental Laboratory Accreditation Conference (NELAC), Oregon Environmental Laboratory Accreditation Program (ORELAP), and County Sanitation Districts of Los Angeles County (LACSD).
Again, please feel free to review our most recent test data under Testing Certificates on our website, and you will see that our testing results meet and exceed the requirements for NSF Standards 42 & 53.
Do Aquagear water filters remove inorganic minerals from municipal tap water?
Will there be a difference in taste?
Will Aquagear remove harmful microorganisms such as cysts and bacteria?
Does Aquagear make water alkaline?
Where does Aquagear certify its USA-made water filters?
Can I filter salt water?
Can I filter fresh water from lakes, rivers, and streams?
If water is leaking from the water reservoir, what do I do?
My Filter Pitcher is filtering water very slowly. Is this normal?
Why are there black specks in my filter reservoir?
How high can I fill the water pitcher?
I misplaced my setup manual. Where can I find a digital copy?
Here is a download link for the Filter Pitcher Setup Guide:
SETUP GUIDE - CLICK HERE
How do I clean my Filter Pitcher?
Is there a video of the flushing process?
What is TDS? And will Aquagear remove it?
One question we sometimes get about the Aquagear filter is, “Does it remove Total Dissolved Solids, or TDS?”
A couple filters have been marketing themselves based on their ability to remove TDS. However, TDS is not a measure of water contaminants. Much of what constitutes TDS is actually healthy minerals like calcium and magnesium, which Aquagear is designed not to remove.
In fact, if water has a TDS reading of zero, that means it does not contain healthy minerals, but could still contain plenty of unhealthy contaminants.
According to the NSF Consumer Fact Sheet on TDS, which is linked below, “A TDS meter does not directly measure heavy metal contaminants such as lead or arsenic in the water. A TDS reading is not an indication as to whether a water filter is working properly to reduce these contaminants.” Most importantly, “the presence of contaminants (such as heavy metals) cannot be determined by measuring TDS.”
In fact, as the Safe Drinking Water Foundation notes, “many people buy mineral water, which has naturally elevated levels of dissolved solids.”
In addition to preserving healthy minerals, a stage of the Aquagear filter called the ion exchange process adds minerals to your water. This can increase TDS. In this process, the filter uses an ion exchange media to infuse the water with minerals while trapping contaminants like fluoride. This is a critical part of Aquagear’s superior filtration technology.
So how do you evaluate the efficacy of a filter? The gold standard is to send the filter to an independent and accredited ISO 17025 lab, which we have done. We take our product testing very seriously, and try to be as transparent as possible with our customers about the results.
You can find a PDF of the test data from our most recent testing on our website under "Testing Certificates.”
If we could use household meters to measure filter efficacy, that would be great, but when it comes to accurately measuring the removal of harmful contaminants, testing in an accredited lab is the trusted standard in the scientific community. It’s the only way to know that your filter is providing the very best water for you and your family.
If you have any other questions regarding contaminant removal or TDS, please email us at firstname.lastname@example.org. Product performance is our number one priority, and we are happy to answer any questions you have.
NSF Consumer Fact Sheet: Click Here
Safe Drinking Water Foundation: Click Here